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Frequently Asked Questions

How do I apply for a wholesale account?
Easy peasy! Complete the wholesale account application. Please be sure to complete all the required fields. Give us 2 – 3 business days to review the application and we will get you shopping in no time!

 

I haven’t registered my business yet. Can I still apply for a wholesale account?
Sorry! Sola Sister Co. is a wholesale distributor of premium sola wood flowers and crafting supplies to registered businesses only. At this time, we do not sell to the general public.

 

Is there a minimum order amount?
Yes, there is an order minimum of $100 after any fun coupons are applied, unless the website says otherwise. 



Can my wholesale account be closed for inactivity?
Sola Sister Co. reserves the right to close a wholesale account at any time without notice. But the likelihood of you being able to keep your hands off our beauties is pretty slim!

 

How do Pre-sales work?
Pre-sales are your opportunity to call dibs on your favorite flowers! Occasionally, we will offer flowers that are on their way to us as a pre-sale before they arrive. The date that a pre-sale order will ship is approximate.

PLEASE NOTE: if you purchase a pre-sale item AND other in-stock items in the SAME transaction, the entire order will be fulfilled when the pre-sale items become available.

If you would like the in-stock items sooner, just purchase those items in a separate order.

 

Do you offer free shipping?
We sure do! Orders of $250 or more are shipped for free to anywhere in the US (except Alaska and Hawaii).

 

When will my order ship?
Our goal is to prepare your order for shipping in 1 – 3 business days. If we have a wicked awesome sale or a high volume of orders, it may take just a little bit longer to perfectly prepare your order.

For more info, please see our Shipping Policy.

 

Do you ship internationally?
Sorry! At this time, we do not ship internationally.

 

Do you offer local pick up?
Yes! Please select "Pick Up" as your delivery method during check out. You will receive an email when your order is ready for pick up. Please email info@SolaSister.com to let us know when you are picking up your beauties so we can set them outside for you! Contactless pickup at its finest! Orders need to be picked up within 14 calendar days of order fulfillment.

 

What are LOL Flowers?
These flowers need Lots Of Love. Commonly referred to as R.I.P. Flowers, these blooms need some T.L.C. before they can be used. But, lucky for you, you'll get them at a terrific discount!