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Frequently asked questions
Easy peasy! Complete the wholesale account application. Please be sure to complete all the required fields. Give us 2 – 4 business days to review the application and we will get you shopping in no time!
Sorry! Sola Sister Co. is a wholesale distributor of premium sola wood flowers and crafting supplies to registered businesses only. At this time, we do not sell to the general public.
Yes, there is an order minimum of $100 after any fun coupons are applied, unless the website says otherwise.
Sola Sister Co. reserves the right to close a wholesale account at any time without notice. But the likelihood of you being able to keep your hands off our beauties is pretty slim!
Pre-sales are your opportunity to call dibs on your favorite flowers! Occasionally, we will offer flowers that are on their way to us as a pre-sale before they arrive. The date that a pre-sale order will ship is approximate.
PLEASE NOTE: if you purchase a pre-sale item AND other in-stock items in the SAME transaction, the entire order will be fulfilled when the pre-sale items become available.
If you would like the in-stock items sooner, just purchase those items in a separate order.
We sure do! Orders of $250 or more are shipped for free to anywhere in the US (except Alaska and Hawaii). Free Shipping transit times cannot be guaranteed. If you need an estimated transit time, please select another method of shipping at check out.
Our goal is to prepare your order for shipping in 2 – 4 business days. If we have a wicked awesome promotion or a high volume of orders, it may take just a little bit longer to perfectly prepare your order.
For more info, please see our Shipping Policy.
Sorry! At this time, we do not ship internationally.
Yes! Please select "Pick Up" as your delivery method during check out. You will receive an email when your order is ready for pick up. Please email info@SolaSister.com to let us know when you are picking up your beauties so we can set them outside for you! Contactless pickup at its finest! Orders need to be picked up within 14 calendar days of order fulfillment.
These flowers need Lots Of Love. Commonly referred to as R.I.P. Flowers, these blooms need some T.L.C. before they can be used. But, lucky for you, you'll get them at a terrific discount!
At this time, Sola Sister Co. does not accept returns. If there is an issue with your order, please contact us within 14 days of delivery at info@SolaSister.com.
Refunds or exchanges will not be given after 14 days of receiving a product.
The customer is responsible for reading product descriptions.
All sales are final on Clearance, LOL Flowers, or other products that are noted as "Final Sales". No returns, refunds, or exchanges will be issued for these items.
Please consult our refund policy page for more information
All orders are processed within 2 - 4 business days, unless otherwise stated on the website. Orders are not processed on weekends or holidays. If we are experiencing a high volume of orders, processing time may be extended. If there will be a significant delay in the processing of your order, we will contact you via email. Please allow additional days in transit for delivery.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Please consult our shipping policy page for more information